Last Updated: August 27, 2025
ABOUT US
Our platforms (“Platforms” means the mobile applications, including but not limited to the PetMe
App (the “App”); any related documentation, services, designs, graphics, illustrations, animations,
videos, texts, sounds, voiceover, interactive features, care plans, and all other materials and
content accessible within the App that are incorporated into and form part of our App (“App
Content”)) are owned, managed and operated by:
PixelTech Sp. z o.o.
Nowogrodzka 50/515, 00-695 Warsaw, Poland
Email: info@pixeltech.pl
Website: www.pixeltech.pl
At PixelTech we are committed to leveraging technology to help pet owners improve the health,
well-being and longevity of their pets. We believe in the positive impact of technology and are
committed to the highest standards of privacy and data security.
When you use our Platforms, we may collect, store and process certain data, including personal
data. This Privacy Policy sets out the principles on which your data is processed by us. In
accordance with data protection legislation (GDPR, UK GDPR, CCPA, and others), we act as the
controller of your personal data.
By using our Platforms, you agree to the practices described in this Privacy Policy. If you do not
agree, please do not use our Platforms.
DATA WE COLLECT
When you use PetMe, we may collect the following types of data:
- Data you provide directly – such as your name, email address, or other information you enter
during registration or account setup.
- Data collected automatically – including device type, operating system, unique identifiers, IP
address, and app activity.
- Cookies and similar technologies – to improve your experience, remember preferences, and
personalize content.
WHY WE PROCESS YOUR DATA
We process your data to:
- Provide and operate our App.
- Improve features and personalize your experience.
- Offer customer support.
- Analyze app performance and user behavior.
- Manage subscriptions and transactions.
- Optimize our advertising campaigns.
- Comply with legal obligations.
LEGAL BASES FOR PROCESSING
We process personal data based on:
- Contract – to provide you with access to PetMe and manage your subscription.
- Legitimate interest – to improve the App and ensure proper functionality.- Consent – for marketing communications and personalized offers.
- Legal obligation – when required by applicable laws.
PURCHASES AND SUBSCRIPTIONS
PetMe offers in-app purchases, including subscriptions. Purchases are processed through Apple
App Store and Google Play. We do not collect or store your payment details. For subscription
management and refunds, please refer to the policies of Apple and Google.
DATA RETENTION
We retain your personal data only as long as necessary for the purposes described in this Policy, or
as required by law. After account deletion, we may retain certain data for up to 2 months for
compliance, dispute resolution or security reasons.
SHARING OF DATA
We may share personal data with:
- Service providers – hosting, analytics, payments, customer support.
- Marketing partners – if you consent to marketing.
- Authorities – when required by law.
- Affiliates – within PixelTech group companies.
- Aggregated/anonymous data – may be shared with third parties without identifying you.
PROCESSORS WE WORK WITH
- Amplitude – user behavior analytics (https://amplitude.com/privacy)
- AppsFlyer – attribution and marketing analytics (https://www.appsflyer.com/legal/privacy-policy/)
- Facebook SDK – analytics and sharing features (https://www.facebook.com/privacy/policy/)
- Firebase (Analytics, Crashlytics, Authentication, Firestore, Dynamic Links, In-App Messaging) –
analytics, crash reporting, authentication, messaging, and database services
(https://firebase.google.com/support/privacy)
- RevenueCat – subscription management (https://www.revenuecat.com/privacy/)
DATA STORAGE & TRANSFERS
Your personal data is primarily stored in the EU. However, we may use trusted third-party
processors outside the EU. In such cases, data transfers are carried out under Standard
Contractual Clauses to ensure GDPR compliance.
SECURITY
We use technical and organizational measures to protect your data, including encryption, secure
servers, and HTTPS. In case of a data breach, we will notify users and authorities as required by
law.
YOUR RIGHTS
Depending on your location, you may have the right to:
- Access, rectify or erase your data.
- Object or restrict processing.
- Data portability.
- Withdraw consent.
- File a complaint with your local supervisory authority.
To exercise these rights, please contact us at info@pixeltech.pl.CHILDREN’S PRIVACY
PetMe is not directed at children under 13 in the US, or under 16 in the EU. If we become aware
that we have collected personal data from a child without parental consent, we will delete it
promptly.
CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time. Please check the “Last Updated” date to know
if it has changed. Material updates will be communicated in-app or via email.
Last Updated: August 27, 2025
ABOUT US
Our platforms (“Platforms” means the mobile applications, including but not limited to the PetMe
App (the “App”); any related documentation, services, designs, graphics, illustrations, animations,
videos, texts, sounds, voiceover, interactive features, care plans, and all other materials and
content accessible within the App that are incorporated into and form part of our App (“App
Content”)) are owned, managed and operated by:
PixelTech Sp. z o.o.
Nowogrodzka 50/515, 00-695 Warsaw, Poland
Email: info@pixeltech.pl
Website: www.pixeltech.pl
At PixelTech we are committed to leveraging technology to help pet owners improve the health,
well-being and longevity of their pets. We believe in the positive impact of technology and are
committed to the highest standards of privacy and data security.
When you use our Platforms, we may collect, store and process certain data, including personal
data. This Privacy Policy sets out the principles on which your data is processed by us. In
accordance with data protection legislation (GDPR, UK GDPR, CCPA, and others), we act as the
controller of your personal data.
By using our Platforms, you agree to the practices described in this Privacy Policy. If you do not
agree, please do not use our Platforms.
DATA WE COLLECT
When you use PetMe, we may collect the following types of data:
- Data you provide directly – such as your name, email address, or other information you enter
during registration or account setup.
- Data collected automatically – including device type, operating system, unique identifiers, IP
address, and app activity.
- Cookies and similar technologies – to improve your experience, remember preferences, and
personalize content.
WHY WE PROCESS YOUR DATA
We process your data to:
- Provide and operate our App.
- Improve features and personalize your experience.
- Offer customer support.
- Analyze app performance and user behavior.
- Manage subscriptions and transactions.
- Optimize our advertising campaigns.
- Comply with legal obligations.
LEGAL BASES FOR PROCESSING
We process personal data based on:
- Contract – to provide you with access to PetMe and manage your subscription.
- Legitimate interest – to improve the App and ensure proper functionality.- Consent – for marketing communications and personalized offers.
- Legal obligation – when required by applicable laws.
PURCHASES AND SUBSCRIPTIONS
PetMe offers in-app purchases, including subscriptions. Purchases are processed through Apple
App Store and Google Play. We do not collect or store your payment details. For subscription
management and refunds, please refer to the policies of Apple and Google.
DATA RETENTION
We retain your personal data only as long as necessary for the purposes described in this Policy, or
as required by law. After account deletion, we may retain certain data for up to 2 months for
compliance, dispute resolution or security reasons.
SHARING OF DATA
We may share personal data with:
- Service providers – hosting, analytics, payments, customer support.
- Marketing partners – if you consent to marketing.
- Authorities – when required by law.
- Affiliates – within PixelTech group companies.
- Aggregated/anonymous data – may be shared with third parties without identifying you.
PROCESSORS WE WORK WITH
- Amplitude – user behavior analytics (https://amplitude.com/privacy)
- AppsFlyer – attribution and marketing analytics (https://www.appsflyer.com/legal/privacy-policy/)
- Facebook SDK – analytics and sharing features (https://www.facebook.com/privacy/policy/)
- Firebase (Analytics, Crashlytics, Authentication, Firestore, Dynamic Links, In-App Messaging) –
analytics, crash reporting, authentication, messaging, and database services
(https://firebase.google.com/support/privacy)
- RevenueCat – subscription management (https://www.revenuecat.com/privacy/)
DATA STORAGE & TRANSFERS
Your personal data is primarily stored in the EU. However, we may use trusted third-party
processors outside the EU. In such cases, data transfers are carried out under Standard
Contractual Clauses to ensure GDPR compliance.
SECURITY
We use technical and organizational measures to protect your data, including encryption, secure
servers, and HTTPS. In case of a data breach, we will notify users and authorities as required by
law.
YOUR RIGHTS
Depending on your location, you may have the right to:
- Access, rectify or erase your data.
- Object or restrict processing.
- Data portability.
- Withdraw consent.
- File a complaint with your local supervisory authority.
To exercise these rights, please contact us at info@pixeltech.pl.CHILDREN’S PRIVACY
PetMe is not directed at children under 13 in the US, or under 16 in the EU. If we become aware
that we have collected personal data from a child without parental consent, we will delete it
promptly.
CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time. Please check the “Last Updated” date to know
if it has changed. Material updates will be communicated in-app or via email.
Pixel Tech