Effective date: 28 August, 2025
1. INTRODUCTION
These Terms of Use (the “Terms”) govern your access and use of the PetMe mobile application
(the “App”) and all related services, features, materials, and content (collectively the “Service”)
provided by PixelTech Sp. z o.o., a company duly incorporated in Poland with its registered address
at Nowogrodzka 50/515, 00-695 Warsaw, Poland (“we”, “us”, “our” or the “Company”).
If you have any questions about these Terms, please contact us at info@pixeltech.pl or through our
website www.pixeltech.pl.
By accessing, downloading, installing, or using our Service, you confirm that you have read,
understood, and agreed to be bound by these Terms. IF YOU DO NOT AGREE, YOU MUST NOT
USE THE SERVICE.
2. CHANGES TO THESE TERMS
We may update or revise these Terms from time to time. Updates will be posted in the App, and
your continued use of the Service after changes take effect means you accept the new Terms.
3. IMPORTANT DISCLAIMERS
- Informational Purposes Only: PetMe provides guidance, reminders, and recommendations related
to pet care, training, and wellness. This information is for educational purposes only and is not a
substitute for veterinary advice.
- No Guaranteed Results: Outcomes vary depending on your pet’s individual needs and behavior.
We make no guarantees regarding results.
- Consult a Veterinarian: Always seek professional veterinary advice for any concerns about your
pet’s health or well-being.
4. REGISTRATION AND ELIGIBILITY
- You must be at least 18 years old, or the minimum legal age in your jurisdiction, to use the
Service.
- You are responsible for providing accurate account information and for maintaining the
confidentiality of your login credentials.
- You are responsible for all activities under your account.
5. SUBSCRIPTIONS
- Certain features of PetMe require a paid subscription. Subscriptions are available via Apple App
Store and Google Play.
- Trials: If offered, trial subscriptions convert automatically to paid subscriptions unless canceled at
least 24 hours before the trial ends.
- Auto-renewal: Subscriptions renew automatically unless canceled at least 24 hours before the end
of the billing cycle.
- Refunds: Purchases via App Store/Google Play follow their respective refund policies. Payments
are generally non-refundable, except where required by law.
- Prices: Subscription fees may vary by region and are displayed at the point of purchase.
6. PERMITTED AND PROHIBITED USE
You may use PetMe for personal, non-commercial purposes only. You agree not to:
- Use the Service for illegal or unauthorized purposes.
- Copy, distribute, modify, reverse engineer, or attempt to extract source code.
- Upload harmful, defamatory, or infringing content.- Share your account credentials with others.
Violation of these Terms may result in account suspension or termination.
7. INTELLECTUAL PROPERTY
All rights in the Service, including the PetMe brand, mascot, content, software, and designs, are
owned by PixelTech Sp. z o.o. or licensed third parties. You may not use our intellectual property
without permission.
8. USER-GENERATED CONTENT
If you submit or upload any content (e.g., pet data, notes, photos), you retain ownership but grant
us a non-exclusive license to use it for operating and improving the Service.
9. WARRANTY DISCLAIMER
The Service is provided “as is” and “as available” without warranties of any kind. We do not
guarantee uninterrupted, error-free service or specific results.
10. LIMITATION OF LIABILITY
To the fullest extent permitted by law:
- We are not liable for indirect, incidental, or consequential damages.
- Our total liability shall not exceed the fees paid by you for the Service in the 12 months preceding
the claim.
- Nothing in these Terms excludes liability for fraud, gross negligence, or other liabilities that cannot
be excluded by law.
11. INDEMNIFICATION
You agree to indemnify and hold harmless PixelTech and its affiliates from any claims, damages, or
expenses arising from your misuse of the Service or violation of these Terms.
12. THIRD-PARTY SERVICES
PetMe integrates third-party services (e.g., Apple, Google, Firebase, AppsFlyer, RevenueCat).
Their use is subject to their own terms and privacy policies.
13. PRIVACY
Your personal data is processed in accordance with our Privacy Policy, available at
14. TERMINATION
We may suspend or terminate your account if you violate these Terms. You may terminate by
deleting your account and ceasing use of the Service.
15. GOVERNING LAW AND DISPUTES
- For users in the EU/EEA/UK: disputes shall be governed by the laws of your country of residence,
and courts of your country shall have jurisdiction.
- For users outside the EU/EEA/UK: these Terms are governed by the laws of Poland, and disputes
will be resolved under Polish jurisdiction.
16. MISCELLANEOUS
- Severability: If any provision is invalid, the rest remain in effect.
- No Waiver: Failure to enforce any term is not a waiver of our rights.
- Assignment: You may not transfer your rights under these Terms. We may assign ours.
- Entire Agreement: These Terms constitute the entire agreement regarding use of the Service.
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